Please read this document carefully before using the jom99 platform. By registering or using any of our services, you agree to be bound by all terms stated herein.
Here are the key things you need to understand before using the jom99 platform.
Users must be 18 years of age or older and legally eligible to register as a jom99 member under applicable laws.
All financial transactions are processed securely through approved payment methods. Withdrawals are processed within 5–15 minutes.
All bonuses are subject to the specified wagering requirements. The full terms of each promotion are clearly stated on the respective promotions page.
Members are responsible for maintaining the security of their own accounts. jom99 will never request your password through any channel.
Fraud, money laundering, multiple account usage, and any form of platform abuse are strictly prohibited and may result in account closure.
Jom99 reserves the right to amend these terms and conditions at any time. Members will be notified via the platform or their registered email.
Welcome to jom99. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and jom99 ("Platform," "we," or "jom99") regarding the use of the website, mobile app, and all services provided by jom99.
By accessing or using any part of the jom99 platform — including registering an account, making a deposit, placing a bet, or simply browsing our website — you confirm that you have read, understood, and agreed to be bound by all terms stated in this document, along with all related policies including our Privacy Policy and Responsible Gaming policy.
If you disagree with any part of these Terms, please stop using the jom99 platform immediately.
These Terms take effect from the moment you first access the jom99 platform and remain in force for as long as you use our services.
The jom99 platform is strictly limited to individuals aged 18 and above. By registering or using this platform, you confirm that you have reached the age of 18. jom99 reserves the right to request proof of age at any time and to suspend or close any account suspected of not meeting this age requirement.
Each user is permitted to hold only one active account. Registering multiple accounts under the same individual is strictly prohibited and may result in all related accounts being closed and balances forfeited.
You are responsible for providing accurate, complete, and up-to-date information during registration and for updating it whenever changes occur. jom99 reserves the right to verify a member's identity through the KYC (Know Your Customer) process at any time, including requesting identification documents, proof of address, and payment information.
Providing false or misleading information during registration or the KYC process is a serious offence that may result in immediate account closure and forfeiture of all funds in the account.
Users are solely responsible for ensuring that their use of the jom99 platform complies with their local laws. jom99 is not liable for any breach of local laws committed by users.
You are solely responsible for keeping your login credentials confidential, including your username and password. jom99 will never request your password through any communication channel. If you suspect your account has been compromised, please contact our support team immediately.
You are fully responsible for all activities that occur within your account, including any bets placed, transactions made, and communications sent through it. jom99 shall not be liable for any losses resulting from third-party use of your account due to your own negligence.
Jom99 adheres to strict identity verification requirements as part of our commitment to platform security and anti-money laundering compliance. The KYC process may require you to submit:
Withdrawals will not be processed until the required KYC verification has been successfully completed.
Jom99 accepts deposits and processes withdrawals via a range of secure, approved payment methods including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and local bank transfers. All transactions are processed in Malaysian Ringgit (MYR).
Minimum and maximum deposit limits apply for each payment method. Current limit details are available on the cashier page within your account. jom99 reserves the right to amend these limits at any time without prior notice.
Approved withdrawal requests will be processed within 5 to 15 minutes for instant payment methods. Bank transfer withdrawals may take up to 1 business day depending on the receiving bank. Minimum and maximum withdrawal limits apply and can be reviewed in your account.
Deposited funds must be wagered at least once before a withdrawal can be processed, to prevent misuse of the payment platform.
Jom99 does not charge any processing fees for standard deposits or withdrawals. However, third-party payment providers may apply their own charges. Any tax deductions required under local law will be applied at the prescribed rate.
Funds will only be returned to the original payment method used for the deposit. jom99 will not transfer funds to a different account or payment method, in the interest of security and anti-money laundering compliance.
Jom99 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, and special promotions tied to specific events. All offers are subject to the specific terms and conditions stated in each promotion.
All bonuses awarded are subject to wagering (rollover) requirements before any withdrawal can be made. The applicable rollover rate is clearly stated in each promotion's terms. For example, a bonus with a 10x rollover means the bonus amount must be wagered 10 times before a withdrawal is permitted.
Jom99 actively monitors bonus usage. Any attempt to abuse the bonus system — including opening multiple accounts to claim bonuses repeatedly, arbitrage betting, or other strategies deemed unfair — is prohibited and may result in bonus forfeiture and account closure.
Jom99 reserves the right to void any related bonuses and wins if bonus abuse is detected. jom99's decision in such matters is final.
All betting outcomes are final once the market closes or the event concludes. jom99 will use official and trusted sources to verify event results. In the event of a dispute, jom99's decision based on the verification source used is final and binding.
Jom99 reserves the right to void any bet deemed invalid, including bets placed after an event result is already known, bets involving insider information, or bets arising from significant technical odds errors.
In the event of a technical error affecting odds, markets, or payouts, jom99 reserves the right to void the affected bets and refund the original stake to the member's account. Wins resulting from technical errors will not be paid out.
Jom99 reserves the right to set minimum and maximum betting limits for any market, event, or member at any time. These limits may vary by game type, market, and member account status.
Users of the jom99 platform are strictly prohibited from engaging in the following activities:
Violation of any of the above prohibitions may result in immediate account suspension or closure, forfeiture of all funds in the account, and legal action where appropriate.
All content on the jom99 platform, including but not limited to brand names, logos, designs, text, graphics, user interfaces, software code, and databases, is the exclusive property of jom99 and is protected by applicable intellectual property laws.
You are not permitted to copy, distribute, modify, republish, sell, or exploit any part of jom99's platform content for commercial purposes without prior written consent from jom99.
Using the jom99 platform does not grant you any ownership rights over any content, software, or materials found on this platform.
You may close your jom99 account at any time by contacting our customer support team. Prior to closure, all active bets will be settled under standard terms and any eligible balance will be returned to you after the necessary verification process.
Jom99 reserves the right to suspend or close any member's account without prior notice in the following circumstances:
Members who wish to take a temporary break from betting activity may request a temporary account suspension through our support team. This is part of jom99's commitment to responsible gaming.
To the extent permitted by applicable law, jom99 shall not be liable for any indirect, incidental, consequential, or punitive losses arising from the use of or inability to use our platform.
Jom99 makes no guarantee that the platform will always be available, error-free, or meet your specific expectations. Services are provided on an "as-is" basis without any express or implied warranties.
Wagering carries financial risk. You are solely responsible for your wagering decisions and jom99 is not liable for any financial losses you incur.
The collection, use, and protection of your personal data is governed by the jom99 Privacy Policy, which forms part of this agreement. By using the jom99 platform, you agree to the terms of our Privacy Policy.
Jom99 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your personal data will not be sold or shared with third parties without your consent, except as stated in our Privacy Policy or as required by law.
For full details on how we handle your data, please refer to our Privacy Policy ours.
Jom99 is deeply committed to promoting healthy and responsible betting practices. We recognise that betting can become problematic for some individuals, and we provide tools and resources to help our members stay in control.
Self-control tools available to all jom99 members include:
For more information, please visit the Responsible Gaming ours.
Jom99 reserves the right to amend, update, or modify any part of these Terms & Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on our platform.
For material amendments, jom99 will endeavour to notify members via their registered email or in-platform notification at least 7 days before the changes take effect. Continued use of the platform after the effective date constitutes your acceptance of the amended terms.
It is your responsibility to review these Terms and Conditions periodically. The "Updated" date at the top of this document indicates when these terms were last amended.
These Terms & Conditions are governed and interpreted in accordance with the laws applicable to the operations of jom99. Any disputes arising from or related to these Terms shall first be resolved through voluntary negotiation.
If a dispute cannot be resolved through negotiation within 30 days, it will be referred to binding arbitration in accordance with the prescribed procedures. The arbitration decision is final and binding on both parties.
For any enquiries or complaints regarding jom99 services, please contact our customer support team via live chat or email available on the platform. We are committed to resolving every complaint fairly and transparently within a reasonable timeframe.
Behind these transparent terms are concrete promises we uphold for every jom99 member.
All bonus terms, betting limits, and payment policies are stated transparently. jom99 hides nothing in confusing fine print.
Your funds are processed quickly and securely. Our transparent withdrawal process ensures your money arrives within the promised timeframe with no hidden deductions.
Jom99's identity verification process is designed to be simple and fast. Your documents are handled with full encryption and strict confidentiality in accordance with industry standards.
Our support team is available at all times in both English and Bahasa Melayu. Any account or transaction issues will be handled promptly and professionally.
256-bit SSL encryption protects every transaction and your personal data. jom99's security infrastructure is continuously monitored and updated to defend against the latest cyber threats.
Jom99 provides a comprehensive set of self-control tools to ensure your gaming experience remains enjoyable and within your limits. Member well-being is always our top priority.
You now understand your rights and responsibilities as a jom99 member. Register today and enjoy a safe, fair, and exciting online wagering experience alongside over 200,000 of our members.
Have questions? Check our FAQ us or contact customer support 24/7.